WHAT THIS SIMULATION PRESENTS
- Sonya arrives for an initial case management encounter seeking help finding food assistance
- She grows visibly uncomfortable as the case worker begins asking routine intake questions
- Students can observe her hesitate and question why certain information is needed
- The case worker notices her discomfort and scales back the intake to only what is necessary to connect her with resources
- The session closes with the case worker inviting her to reach out again if further needs arise
WHERE THIS FITS IN YOUR COURSE
This session works well during units on case management, intake procedures, or client centered practice, where students are learning to balance information gathering with a client's comfort and trust. It also supports coursework on brief encounters, rapport building, and field practicum preparation.
As Ginger Lucas, LMSW, Online MSW Program Director, noted: "Students report that watching the videos give them an opportunity to observe sessions, allowing them to consider how to handle cases prior to completing field practicum.
WHAT'S INCLUDED WITH SYMPTOM MEDIA
- A growing film library spanning diagnoses, populations, and clinical contexts
- Case study and simulation activities built around video content
- Assessment tools tied directly to specific sessions
- Accredited CE courses built around Symptom Media video case studies
PRICING & ACCESS
Students typically subscribe for as low as $50, less than the cost of a textbook.
Complimentary faculty access is included when Symptom Media is adopted as a required course resource.
